Legal Information
Betsat takes your privacy seriously. This policy clearly sets out what data we collect, why we collect it, and how securely it is stored.
Summary
Before diving into the details, here are six key points at a glance.
Betsat only collects information that is genuinely necessary to provide its services. We do not ask for unnecessary or irrelevant personal data.
Your personal data is never sold. It is not shared with third parties except for payment processing and legal obligations.
All data is protected with 256-bit SSL encryption — the same level of cybersecurity used by banking systems.
You have the right to view, correct, or request deletion of your personal data. Simply contact our support team.
We are transparent about which cookies Betsat uses and why. You have the option to disable non-essential cookies.
This policy is updated whenever there are changes to laws or our services. The date of each update is noted at the top of the page.
This Privacy Policy applies to all users of the Betsat website (https://betsat-baji.com) and mobile app. By using the site, you agree to this policy. If you have any questions, you can reach us in Bangla via live chat.
Protecting your privacy at Betsat is not just a legal obligation for us — it is a matter of trust. Millions of players across Bangladesh use Betsat, and they deserve to know where their data goes. This policy was written to answer that question honestly.
Using an online platform naturally generates certain data — login times, payment records, how long a game was played. It is Betsat's responsibility to be transparent about how that information is handled. This policy is an expression of that commitment.
This is not written in complex legal language. Betsat has made every effort to explain each topic in plain, easy-to-understand terms so any user can read and follow along. If any section is unclear, feel free to ask support directly.
Betsat collects three types of data — what you provide directly, what is generated through your use of the service, and what is collected automatically through technical means.
| Type of Data | When It Is Collected | How long it is kept |
|---|---|---|
| Registration Information | When opening an account | Up to 5 years after account closure |
| Payment Records | With every transaction | Minimum 7 years (legal obligation) |
| Gaming history | On every session | While the account is active |
| KYC Documents | During verification | Up to 5 years after account closure |
| Technical Logs | On every visit | 13 months |
Betsat uses your data only for specific, legitimate purposes. It is never used beyond what it was collected for.
Your information is used to create and manage your account, process deposits and withdrawals, keep gaming and betting services running, and apply bonuses. Without it, we simply cannot provide the service.
Data is analysed to detect multiple accounts, flag suspicious transactions, and prevent money laundering. This is part of international gaming regulations and is done in the interest of all legitimate players.
Your contact information is used to resolve issues, send important updates, and respond to your requests. Marketing or promotional communications are only sent with your consent.
Data may be retained or disclosed in compliance with orders from government regulators or courts. Betsat fully complies with the law in such cases.
If you consented to promotional messages during registration, you will receive offers and updates. You can withdraw this consent at any time via account settings or by contacting support.
Industry-standard technology is used to protect your data at Betsat — not just to meet compliance requirements, but to maintain your trust.
Betsat staff can only access the data required for their specific role. All access is logged, and any unauthorized viewing of data is met with strict action.
Betsat staff will never ask for your password. If anyone contacts you claiming to be from Betsat and requests your password or OTP, it is a scam — report it to our support team immediately.
In the event of an unexpected security breach, Betsat will act swiftly and notify affected players as soon as possible. To date, no major data breach has occurred at Betsat.
Betsat does not sell your data. Ever. That said, data may be shared with specific parties in certain situations necessary for operating the service — always on a limited, purpose-driven basis.
Cookies are small text files stored in your browser. Betsat uses cookies to improve service quality and personalise your experience.
These cookies are required to keep your login session active, verify your identity, and remember your account settings. Disabling them will prevent the site from functioning properly.
Analytics cookies are used to understand which pages are visited most and where issues occur on the site. Data is collected anonymously and cannot be linked to any individual.
Used to remember your language preference, display settings, and recently viewed games. Disabling these cookies will not break the site, but some features will no longer be available.
Most browsers allow you to delete or block cookies. However, disabling essential cookies will prevent you from logging in to your Betsat account. The mobile app uses your device's local storage instead of cookies.
You have several important rights over your personal data. Betsat respects and upholds each of them.
You can request to know what data Betsat holds about you. Contact support and you will receive a response within 30 days.
If there is an error in your name or mobile number, you can submit a correction request. Some details can be updated directly from your profile.
After closing your account, you may request deletion of your personal data. Everything except information required to be retained by law will be removed.
In certain circumstances, you can request that the use of your data be restricted. This applies primarily to data that is in dispute.
If you no longer wish to receive marketing SMS or emails, you can opt out at any time — through your account settings or by contacting support.
You may request a download of your gaming history and account information. Submit a request to support and a file will be prepared for you.
Betsat strictly refrains from providing services to anyone under the age of 18. Date of birth is verified at registration, and ID may be requested if there is any doubt.
Betsat does not intentionally collect personal information from minors. If we become aware that anyone under the age of 18 has registered, that account will be closed and all submitted data will be deleted.
If you suspect that a minor in your household has opened a Betsat account, please contact us immediately at support@betsat-baji.com. We will act swiftly.
Once your account is closed, or upon a separate request, Betsat will begin the process of deleting your data. However, certain information may be retained for a legally specified period.
To request deletion of your data support@betsat-baji.comSend an email to the address above. Your request will be processed within 30 days of receipt.
This policy may be updated due to changes in technology, law, or Betsat's services. You will be notified of significant changes via SMS to your registered mobile number or by email.
The "Last Updated" date at the top of this page is always kept current. Continued use of the site after any changes constitutes acceptance of the revised policy. If you do not agree with the changes, you may request that your account be closed.
For any privacy-related questions, requests, or complaints, please get in touch with us:
For more detailed legal information, please see Terms & Conditions।
FAQ
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